Your privacy matters to us. This Privacy Policy explains exactly how jilink collects, uses, stores, and protects your personal information when you use our Platform. We are committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Last Updated: January 1, 2026This Privacy Policy ("Policy") is issued by jilink ("jilink," "we," "us," or "our") and applies to all personal data collected through the jilink website at jilink.org and all associated services, mobile features, and communications (collectively, the "Platform").
jilink is registered as a personal information controller under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. By using the jilink Platform, you consent to the collection and use of your personal data as described in this Policy. If you do not agree, please discontinue use of the Platform immediately.
jilink takes the privacy and security of your personal information seriously. As the Philippines' most trusted online casino and sports betting platform, we understand that our players — from Manila to Cebu, Davao to Quezon City — trust us not only with their entertainment but also with their personal data. That trust is something we do not take lightly.
This Policy is designed to give you a clear, honest, and complete picture of our data practices. We have written it in plain language wherever possible, while maintaining the legal precision required by Philippine law. We encourage you to read it in full before registering your jilink account.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which contain additional provisions relevant to your use of the jilink Platform.
jilink collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie/photo for KYC | Account registration, age verification, KYC compliance |
| Contact Data | Email address, Philippine mobile number, home address | Account communications, support, verification |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, responsible gaming settings | Service delivery, responsible gaming, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, cookies, session tokens | Security, fraud prevention, platform optimization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
| Marketing Data | Promotional preferences, bonus redemption history, communication opt-in/opt-out status | Personalized promotions, marketing communications |
We do not collect sensitive personal information (as defined under RA 10173) such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming purposes (e.g., self-exclusion requests citing problem gambling).
jilink collects personal data through the following means:
jilink uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, jilink processes your personal data on the following legal bases:
jilink does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
All third-party recipients are contractually required to process your data only for the specified purpose and in compliance with RA 10173. jilink remains accountable for the data protection practices of its processors.
jilink uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:
You can manage your cookie preferences through your browser settings or through the jilink cookie preference center accessible from the Platform. Note that disabling strictly necessary cookies will prevent you from using the Platform.
jilink retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jilink's data disposal procedures.
jilink implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in harm to affected individuals, jilink will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular 16-03.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilink:
To exercise any of these rights, please contact jilink's Data Protection Officer at the details provided in Section 14.
The jilink Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling laws and PAGCOR regulations. jilink does not knowingly collect personal data from individuals under the age of 21.
If jilink becomes aware that personal data has been collected from a person under 21, that account will be immediately terminated, all associated data will be deleted, and any funds will be returned to the depositing payment method after identity verification. If you believe a minor has registered on the jilink Platform, please contact us immediately at [email protected].
jilink's primary data processing infrastructure is located within the Philippines. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software vendors with servers in other jurisdictions.
Where such transfers occur, jilink ensures that appropriate safeguards are in place in accordance with NPC guidelines on cross-border data transfers, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under RA 10173.
jilink will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or a valid legal basis under Philippine law.
jilink reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, jilink will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. Your continued use of the jilink Platform after the effective date of any revision constitutes your acceptance of the updated Policy.
We encourage you to review this Policy periodically to stay informed about how jilink protects your personal data.
jilink has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or jilink's data practices, please contact:
Data Protection Officer — jilink
Email: [email protected]
Response Time: Within 15 business days for formal data subject requests; within 2 hours for general support inquiries.
If you are not satisfied with jilink's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Here's what jilink's Privacy Policy means for you in practice.
Every piece of data you send to jilink — from your jilink login credentials to your GCash details — is protected by bank-grade 256-bit SSL/TLS encryption. Your information is unreadable to anyone intercepting it in transit.
jilink fully complies with the Philippine Data Privacy Act of 2012. We have a registered Data Protection Officer, maintain a data processing register, and report to the National Privacy Commission as required by law.
jilink does not sell, rent, or trade your personal information to third-party marketers. Your data is used exclusively to operate the Platform, comply with Philippine law, and improve your gaming experience.
Under RA 10173, you have the right to access, correct, delete, and port your personal data. You can also object to marketing at any time. jilink's support team processes all data subject requests within 15 business days.
In the unlikely event of a data breach, jilink will notify the NPC within 72 hours and inform affected players without delay. We maintain a 24/7 security operations center to detect and respond to threats in real time.
jilink keeps your data only as long as legally required — typically 5 years for financial records under AMLA. After that, data is securely deleted or anonymized. We don't hold onto your information a day longer than necessary.
Your privacy is protected by Philippine law and jilink's industry-leading security practices. Join hundreds of thousands of Filipino players who trust jilink for safe, fair, and responsible online gaming.
21+ only. T&Cs apply. Please gamble responsibly.